Privacy Policy
Break the Score Barrier (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website breakthescorebarrier.com, and when you otherwise engage with our services. We are dedicated to processing your personal data responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Data Privacy and Protection
Your trust is important to us. We are committed to processing your personal data in a lawful, fair, and transparent manner, ensuring it is secure, restricted to necessary purposes, and retained only for as long as needed. We apply rigorous safeguards to protect personal information and provide clear choices for users regarding its use.
2. Scope of This Policy and Data Controller
This Privacy Policy applies to all visitors, users, and others who access or use breakthescorebarrier.com and related services. For the purposes of applicable data protection legislation, Break the Score Barrier is the data controller responsible for the processing of your data. If you have any questions or concerns regarding the handling of your personal data, you may contact us at [email protected].
3. Categories of Data We Process
We process various categories of personal data depending on how you interact with our website and services:
a. Usage Data
Information about how you use the website, including your IP address, browser type, operating system, referring URLs, device identifiers, session duration, and other diagnostic data.
b. Account Data
Information provided when you create an account or register for services, such as your full name, email address, phone number, and postal address.
c. Profile Data
Details related to your engagement with our services including purchases, preferred content, feedback, and browsing behavior.
d. Communication Data
Records of your contact with us, including support inquiries, chat logs, and email correspondence.
e. Technical Data
Device-related information such as hardware model, operating system version, browser type, time zone settings, and configuration details.
f. Transaction Data
Data relating to services or products purchased, including payment method (e.g., masked credit/debit card details), billing address, delivery information, and transaction history.
g. Preference Data
Marketing preferences, opt-in/opt-out selections, product interests, and communication preferences.
4. Legal Bases for Processing Personal Data
We process your data using the following legal bases outlined under GDPR and recognized under CCPA-friendly processing principles:
– Performance of a Contract: When data processing is necessary for the execution of a contract with you.
– Consent: Where you have freely given clear and informed consent to our processing activities, including email marketing and cookies.
– Legitimate Interests: When processing is necessary to achieve our legitimate business purposes, except where such interests are outweighed by your fundamental rights and freedoms.
– Legal Obligations: When required to comply with applicable laws and regulations.
5. Your Rights Under GDPR and CCPA
As an individual, you have the following rights under applicable data protection laws:
a. Right to Access
You can request access to the personal data we hold about you.
b. Right to Rectification
You can request that we update or correct any inaccurate or incomplete information.
c. Right to Erasure
You have the right to request deletion of your data under defined circumstances (“right to be forgotten”).
d. Right to Restrict Processing
You can limit how we use your data in certain cases.
e. Right to Data Portability
You can request your personal data in a machine-readable format and the right to transmit it to another controller.
f. Right to Object
You may object to data processing based on legitimate interest or for direct marketing purposes.
To submit a rights request, contact us at [email protected]. We will respond in accordance with applicable law.
6. Security Measures
We implement a variety of administrative, technical, and physical safeguards to protect your personal data:
– Encryption of data during transmission and at rest
– Role-based access controls and authentication mechanisms
– Secure data storage and regular automated backups
– Staff privacy training and internal protocols for data integrity
– Regular audits, monitoring, and testing of systems for vulnerabilities
7. International Data Transfers
Whenever we transfer your personal data outside the European Economic Area (EEA), we do so under appropriate safeguards, including, where applicable, Standard Contractual Clauses approved by the European Commission. We take steps to ensure that the level of data protection afforded to your information is consistent with the GDPR, regardless of jurisdiction.
8. Data Retention Policy
We retain personal data only for as long as necessary for the purposes for which it was collected or to satisfy legal, regulatory, or contractual obligations.
– Usage Data: stored for up to 12 months
– Account & Profile Data: retained until account deletion or inactivity after five years
– Communication & Support Data: retained for 24 months
– Transaction & Payment Data: retained for 7 years to comply with tax and accounting obligations
– Preference & Marketing Data: retained until opt-out or withdrawal of consent
9. Our Use of Cookies
We use cookies and similar technologies to enhance user experience and analyze website traffic. Cookies fall into the following categories:
a. Essential Cookies
Required for website functionality, such as security and access control.
b. Functional Cookies
Enable enhanced features, such as remembering preferences and language settings.
c. Analytics Cookies
Allow us to track usage metrics and gain insights to improve the service.
d. Performance Cookies
Optimize performance and load balancing during user sessions.
10. Cookie Management and Compliance
Visitors from the EU and California are provided with granular cookie choices upon first visit in accordance with GDPR and CCPA requirements. You may manage cookies through our on-site cookie consent tool or change your browser settings. You may withdraw consent for non-essential cookies at any time.
11. Children’s Privacy
breakthescorebarrier.com is not directed to individuals under the age of 13. We do not knowingly collect or solicit personal data from children. If we become aware that we have inadvertently collected personal data from a child without verified parental consent, we will delete that data promptly. Parents or guardians may contact us at [email protected] if they suspect that personal data has been unlawfully collected.
12. Policy Updates
We may revise this Privacy Policy to reflect updates to our practices, legal obligations, or service provisions. Changes will be published on breakthescorebarrier.com. Where legally mandated, we may notify users through appropriate channels. We encourage users to review the policy periodically.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you may contact our privacy team at:
Email: [email protected]
Website: breakthescorebarrier.com
We are committed to full compliance with GDPR, CCPA, and all other relevant data protection laws. If you have any privacy-related concerns, we invite you to reach out to us directly via the contact email provided above.